Contact and Support

We are happy to help with any question about Nailana. The fastest way to reach us is by email.

• Email: support@nailana.com
• Response time: within 1 to 2 business days
• Languages: English and Lithuanian

Please write from the email address you used for Nailana and describe what happened. Screenshots help.

You can cancel at any time:

• Use the link in your payment receipt, or
• Email us from the address you signed up with and we will cancel it for you

Your plan stays active until the end of the period you paid for, and you are not charged again.

If you think you were charged by mistake, or you want to withdraw within 14 days of your first payment, email us. The Terms and Conditions explain refunds in full.

To get a copy of your data or have it deleted, email us. Your quiz answers, photo and previews are also kept in your browser. You can remove them from this device here:

Nailana is operated by Benita LT, UAB, Žalgirio g. 122-4 a., LT-09300 Vilnius, Lithuania. Company code 304061473, VAT code LT100009499713. Email support@nailana.com.